Study how the implementation of chatbots affects customer service metrics, user engagement, and sales conversions in online retail. Research ethical issues on chatbots appearance.How do chatbots affect customer service?
What are the benefits of chatbots for eCommerce?
What is the impact of chatbot conversational skill on engagement and perceived humanness?
How has the implementation of AI chatbots impacted customer service response times and service quality?
How can AI help retain customers through better customer engagement?
How has artificial intelligence impacted customer service?
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