Journal – you must create your own journal form Description of daily tasks and/or duties. Monday- Friday for 15 weeks starting from 5/6/24. I attached the syllabus so you know what you need to tailor the writing to to show and refect the goals of. this class also use the below description.
So my externship is at Delaware First Health as a quality Intern working under Malik Haynes during my externship I worked on a project that was about evaluating the impact of Medicaid medical appeals on member satisfaction, ensuring actionable insights and practical recommendations for improving the process. When Medicaid denies coverage for certain medical services, members have the right to appeal these decisions. The review and resolution of these appeals can significantly impact member satisfaction, influencing their trust in the healthcare system and overall perception of Medicaid services.
I work on evaluating the impact of Medicaid medical appeals showed that Medicaid medical appeals impacts member satisfaction in several significant ways. The appeals process is a critical interaction point between Medicaid members and the healthcare system, influencing their perception of fairness, transparency, and responsiveness. The findings of how the review process affects member satisfaction were: when appeals are resolved quickly, members are more likely to feel that their concerns are taken seriously and that the system is efficient. Delays can cause stress and dissatisfaction, especially if members are waiting for approval for essential medical services. I worked has prove there need to be additional consideration when denying services for Medicaid members.
Last Completed Projects
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